FAQs

Welcome to our FAQ page! Here, we’ve gathered answers to the most common questions our customers have about our products, services, and policies. If you don’t find what you’re looking for, feel free to reach out to us directly.

1. What types of products do you sell?

At KSF Collectibles, we specialize in a wide variety of items, including:

• Comic Books (vintage, modern, and graded)
• Graded Trading Cards (sports, Pokémon, and more)
• Sports Memorabilia (autographed items, vintage jerseys, equipment)
• Vintage Action Figures (rare and hard-to-find)
• Other Collectibles (limited edition items, statues, and more)

2. How do I know if a comic book or trading card is graded?

Graded comics and trading cards are professionally evaluated by companies like CGC (for comics) and PSA or BGS (for trading cards). These items will feature a grade label, which indicates the condition of the item. For example, a comic book graded 9.8 is in near-mint condition. The grading scale typically ranges from 1.0 (poor) to 10.0 (gem mint).

3. Are your products authentic?

Absolutely! All of our items are 100% authentic and come with a guarantee of legitimacy. We source our products from trusted suppliers, reputable collectors, and industry experts. We also ensure all autographed memorabilia comes with a certificate of authenticity (COA).

4. Do you ship internationally?

Yes! We offer international shipping to most countries. Shipping rates and delivery times may vary depending on your location. During checkout, you’ll be able to view shipping options and costs.

5. Can I return an item?

We accept returns within 30 days of purchase, provided the item is in its original condition. However, due to the nature of collectibles, graded comics and trading cards are generally not eligible for returns unless they are damaged or defective upon arrival. Please contact us for more details on the return process.

6. How do I know if an item is in stock?

Our website is updated in real-time, so you’ll always know whether an item is in stock. If something is out of stock, feel free to sign up for notifications, and we’ll alert you as soon as it’s available again.

7. Do you offer gift cards?

Yes! We offer digital gift cards in various denominations. You can easily purchase them on our website and send them to friends or family for the perfect collectible shopping experience.

8. How can I sell my collection to KSF Collectibles?

We are always interested in purchasing rare and high-quality collectibles! Whether you have comics, action figures, trading cards, or sports memorabilia, feel free to reach out to us with details and photos of your collection. We offer competitive pricing and fair evaluations.

9. How can I contact customer service?

You can reach our customer service team through the Contact Us page on our website. We also have a live chat option for immediate assistance. Alternatively, you can email us at support@ksfcollectibles.com or call our toll-free number during business hours.

10. Do you offer layaway or payment plans?

Yes! We understand that some collectibles can be pricey, so we offer layaway options and flexible payment plans. Contact us for more information about how you can secure your dream item with manageable payments.

11. How do I stay updated on new arrivals or sales?

To stay in the loop on new products, exclusive deals, and upcoming events, make sure to sign up for our newsletter! You’ll also find us on social media platforms like Instagram, Facebook, and Twitter, where we regularly post updates on new arrivals and sales events.

12. Do you buy back collectibles from customers?

Yes, we do! If you're looking to sell or trade your collectibles, we offer competitive buyback prices. Please get in touch with us for more information or submit your collection details.

Thank you for visiting KSF Collectibles! If you have any more questions, don’t hesitate to reach out. We’re here to help you find, collect, and enjoy the things you love!